Frequently Asked Questions
Everything you need to know about your next Tagima masterpiece.
How long does shipping take for my new guitar?
Standard domestic shipping typically takes 3-7 business days. Each instrument undergoes a final quality inspection and professional setup before being securely packaged and dispatched.
What is your return policy for instruments?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the guitar in its original condition and packaging for a full refund or exchange.
Do Tagima guitars come with a warranty?
Yes, all our guitars come with a limited one-year warranty covering manufacturing defects in materials and workmanship from the date of purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various 'Buy Now, Pay Later' financing options to help you get your dream gear sooner.
Are the guitars set up before they are shipped?
Absolutely. Every Tagima instrument is inspected and set up by our technicians to ensure optimal playability, string height, and intonation right out of the box.
How can I track my order?
Once your order ships, you will receive an email confirmation with a tracking number and a link to follow your package's journey to your doorstep.